Feature
WhatsApp, on the number you already use
Tawasol replies on WhatsApp from what the team wrote, and the WhatsApp Business app stays on that number.
The reply uses what the team wrote
Tawasol replies on WhatsApp the same way it replies on the site chat and Messenger. It speaks like the team, and it can only repeat what is actually written.
The number stays with you
The WhatsApp Business app stays on that same number while Tawasol is connected. Customers still message that number.
The chat stays on the phone
The team can still open the chat on the phone. The details are in Can I keep the WhatsApp Business app?.
When the team is ready
Start from the workspace, and try the feature with the team’s work.
Start with Tawasol