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Tawasol AI
Education & training

Turn student questions into enrollment opportunities.

Help students find the right course, understand how to join, and reach your team. Wasel answers from your academy’s knowledge, with skills you can shape around the way you work.

Request an education demoExplore the skills
Arabic & EnglishYour academy’s knowledgeYour team stays involved
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Website chat · WhatsApp · Messenger · Instagram

Illustrative conversation · sample academy

Wasel

Education & training

Prospective student

I’m new to programming. Which course should I start with?

Wasel

Our Python Foundations course starts from the basics, with no previous coding experience needed. Are you learning for work or for a personal project?

Sample course guideCourse Advisor

Your information. A relevant next question.

Help students take their next step.

Choose a student question. See how Wasel helps.

How Wasel helps

Explain your courses

Course details, fees and schedules—from your academy’s knowledge.

Explore this capability

From a real Tawasol client

From a website question to a qualified lead.

For one Tawasol client, around 20% of visitors who started a Widget conversation became qualified leads and left a phone number for follow-up.

The team focuses on the conversations that matter.

With early questions and qualification handled in the Widget, the team can focus on promising leads and questions that need personal attention. They have the conversation context and a number to follow up.

How the Widget helped

  • Answered initial questions
  • Understood the visitor’s needs
  • Collected a phone number for follow-up

Start with a template. Build the skills you need.

Marketplace is a starting point. Adapt a template or create a new AI Prompt skill with your own instructions—for course guidance, comparing programs, qualifying inquiries or your academy’s procedures. Add API connections when a task needs your existing systems.

  • Marketplace template

    Enrollment Guide

    Walk students through registration requirements and next steps for the program they have chosen.

  • Marketplace template

    Corporate Training Qualifier

    Understand a company’s training goals, team size and delivery preferences before your team follows up.

  • Customizable advisor example

    Course Advisor

    Help learners compare courses using their goals, experience and the information in your knowledge base.

  • Customizable advisor example

    Academy Sales Advisor

    Answer fee and value questions from academy information, with final pricing confirmed by your team.

See how Agent Skills work

Your academy’s way of working. Built into the reply.

Define how Wasel should handle each task with AI Prompt skills. It selects a relevant enabled skill from the student’s message. Add connected tools when the task needs your existing systems.

    • Course details, policies and FAQs from the material you add and prepare for AI.

Wasel
Education & training
Prospective student

When are the Python Foundations classes?

Selected skillAnswer from academy knowledge

The sample course has evening classes twice a week. Would you like to know the course requirements?

Illustrative conversation · sample academy

  1. 01Knowledge-based answers

    • Course details, policies and FAQs from the material you add and prepare for AI.
    Wasel
    Education & training
    Prospective student

    When are the Python Foundations classes?

    Selected skillAnswer from academy knowledge

    The sample course has evening classes twice a week. Would you like to know the course requirements?

    Illustrative conversation · sample academy

  2. 02Custom AI Prompt skills

    • Write instructions to compare programs, understand learner needs, qualify inquiries or prepare a summary for admissions. Create new skills as your academy’s work evolves.
    Wasel
    Education & training
    Prospective student

    I’m new to programming. Which course suits me?

    Selected skillCourse Advisor

    Python Foundations starts from the basics. Are you learning for work or for a personal project?

    Illustrative conversation · sample academy

  3. 03API-connected workflows

    • Connect the assistant to your existing systems through configured HTTP tools. Shape the connection around your academy’s workflow, with a suitable API and the right permissions.
    Wasel
    Education & training
    Prospective student

    Are there seats in the next Python course?

    Selected skillCourse availability

    The sample system shows places available in the next intake. Admissions can help you with the next registration step.

    Illustrative conversation · sample academy

Build AI Prompt skills from your instructions, conversation context and academy knowledge, without an external integration. Add configured API connections for tasks involving your other systems. Our team can help you shape both around your workflow.

Discuss your academy’s workflow (opens in a new tab)

From your course information to student support.

  1. Add your knowledge
    Upload course documents, add FAQs or import relevant website content. Prepare it for AI.
  2. Build your skills
    Start with a template or create a new AI Prompt skill. Give it your instructions, review and enable it.
  3. Connect your channels
    Use your Website Widget, WhatsApp, Messenger or Instagram text DMs after channel setup.
  4. Test, then support
    Try real student questions, review the answers and keep your team ready for handoff.

For the way you teach.

Professional training academies

Explain IT, business and certification programs. Help learners compare options and route company training requests.

Online course providers

Clarify recorded versus live formats, access policies and prerequisites from your published course information.

Language & educational centers

Answer questions about levels, timetables and application steps, then involve your team for individual decisions.

See what this could look like for your academy.

Tell us about your courses and the questions your students ask. Message the Tawasol team on Facebook to request a personalized walkthrough.

Message us for an education demo (opens in a new tab)

The conversation above is an illustration. A dedicated live education demo is not connected to this page yet.

Questions to bring to your demo

  • What courses do you offer?
  • Which course suits a beginner?
  • What do I need to register?
  • Can my admissions team take over?

Questions from education teams.

Can Tawasol answer questions about our courses?
Yes. Add and prepare accurate course details, schedules, fees and FAQs in your Knowledge Center. Wasel uses that information to answer; missing details still need clarification or help from your team.
Can we customize the assistant?
Yes. Configure its identity and instructions, enable relevant skills, and create custom AI prompt skills for the conversations your academy handles.
Can it connect to our CRM or LMS?
We can review your CRM or LMS API and configure suitable HTTP skills around your workflow. Each connection depends on API availability, permissions and the agreed scope; integrations are not included by default.
Does it support Arabic and English?
Yes. Students can ask in Arabic or English, with an Arabic-friendly website chat and right-to-left layouts. Add accurate source information for the answers you want it to give.
Can admissions staff take over?
Yes. Your team can review the conversation and handoff context in the shared Inbox and continue through the connected channel.
Do we need technical knowledge?
You can add knowledge, configure the assistant and copy Marketplace templates in the dashboard. Installing the Widget or configuring an API lookup may need technical help.
Can we request custom skills?
Yes. Create AI Prompt skills for your own tasks, such as guiding learners, comparing programs, qualifying inquiries or preparing summaries. They use your instructions, conversation context and academy knowledge without needing an external API. Connect API tools when a task involves other systems. Marketplace templates are a starting point: adapt one or build a skill from scratch. Our team can help shape custom skills around your needs.
How long does setup take?
It depends on how ready your course information is, which channels you connect and whether you need custom tools. Add your knowledge, configure the assistant and test student questions before launch.
Education & training

Give every student question a useful next step.

Bring your course knowledge, skills shaped around your workflow and your admissions team together in Tawasol.

Start with TawasolRequest an education demo

Start with a template. Keep extending your assistant’s skills as your academy grows.