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Lesson 8 / 81:14 · Wasel’s voice · English subtitles

Manage your workspace, team and credits

Review workspace settings, seats, usage, balance and your account.

Wasel’s voice · English subtitles Open the video directly

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Written walkthrough

Follow the video, then use the written steps below while you work in your dashboard.

The walkthrough uses a demo workspace and synthetic customer details. Channel availability depends on your account and provider configuration.

Workspace settings

In this lesson, we will review workspace, team, credits, and account settings. Check the workspace name, domain, industry, size, and main use case. Save any updates. Assistant identity and tone are managed separately in Assistant.

Team and permissions

Open Team and permissions to review members, pending invitations, and used seats. The owner manages invitations and member removal. Pending invitations reserve seats. The limit shown is one owner and two members, so check capacity before inviting someone.

Credits and usage

In Credits, review available balance, spending, and credit history. Select a date range to inspect conversation and knowledge-preparation usage. This is a demo balance. Real recharge follows Tawasol’s staff-assisted process; automated recharge is not shown.

Profile and account

Finally, open Profile to review your account email, verification, and workspace role. Password recovery and sign-out are available here. Return to Overview to monitor conversations, knowledge, channels, and balance together.

You’ve reached the end of the course.Open your dashboard →