Install Tawasol and enable notifications

Follow the Hany video or use the steps below. The video uses illustrated device screens and an example notification. Menu names and permission prompts vary by browser and operating-system version. An internet connection is required to use the dashboard.

iPhone and iPad

On iPhone, open Tawasol in Safari and sign in. Open the browser menu if needed, then tap Share.

Choose Add to Home Screen in the Share menu. If it is missing, scroll down or open Edit Actions.

Check the Tawasol name. If Open as Web App appears, keep it enabled, then tap Add. The Tawasol icon appears on your Home Screen.

Open the new Tawasol icon and sign in if asked. On iPhone, use the installed app before enabling notifications. Web push requires iOS 16.4 or later.

Open the bell, then View all notifications. Tap Enable push notifications and choose Allow in the iPhone prompt. Disable push notifications confirms this device is subscribed.

Android

On Android, open Tawasol in Chrome and sign in. Open the three-dot menu and choose Install app or Add to Home screen, depending on your browser.

Confirm Install, then open Tawasol from its icon on your device. You can also use the Install Tawasol AI button on Overview when it is available.

Open Notifications, tap Enable push notifications and choose Allow. If Android requests an additional notification permission for the app or Chrome, allow it too.

Desktop and web

On desktop, open Tawasol in Chrome. Use the address-bar Install icon when available, or open More, Cast, save, and share, then Install page as app.

Confirm Install. Tawasol opens in its own window. Reopen it from your computer’s apps and use the same workspace as on your phone.

Open Notifications, click Enable push notifications and choose Allow. A supported browser can receive notifications too. Check system notification permissions if alerts do not appear.

Find your notifications

This is an example new-message alert. The dashboard bell shows recent notifications. Open a message notification to reach its conversation. Alert appearance and visibility depend on your device settings.

If notifications do not appear

If permission was blocked, allow notifications in site or app settings, then try again. Check Focus or Do Not Disturb. Enable notifications separately on each device. If push is not configured, contact Tawasol support.

Push setup is separate from the in-app notification list. If Tawasol says push is not configured for this deployment, browser permission alone will not enable delivery; contact support. To stop alerts on this device, open Notifications and choose Disable push notifications.

Platform instructions

See Apple’s Home Screen web app instructions, Apple’s web push requirements and Chrome’s web app instructions.